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Sharpie

Sharpie

www.sharpie.com
What is your customer experience with Sharpie?

Sharpie Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sharpie has 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • 33% of users would likely recommend Sharpie to a friend or colleague.

  • Rating Distribution
  • Pros: Best brand, Good pens, More colors.
    Cons: Can buy old ones, Can get dried out ones, Expensive.

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Media from reviews

Sharpie - Dufunk pen
Sharpie - Dufunk pen - Image 2Sharpie - I am unhappy with my productSharpie - Skipping ink!!!!!!Why do you renewal Sharpie yellow highlighter?Why do you renewal Sharpie yellow highlighter? - Image 2Why do you renewal Sharpie yellow highlighter? - Image 3
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Show reviews that mention
ink gel pens pack gel pens brown pens half yea shipment box
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Joe C Ifc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Dufunk pen

Sharpie - Dufunk pen
Sharpie - Dufunk pen - Image 2

I bought a gel pen that was not supposed to leak, but it didn't work like it was supposed to; it put ink on my work shirts.

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Loss:
$25
Cons:
  • Not sure

Preferred solution: Full refund

User's recommendation: Don't buy it

1 comment
Guest

Thank you for taking the time to notify us of this complaint. We are sorry to hear about the experience you have had and would love to help make this right.

We offer consumer care by phone and online at no cost. We are including the contact information for Sharpie consumer care below: Telephone: 1-800-346-**** Email/Contact us: https://***/support/contact-us Please contact us at your earliest convenience.

Thank you for this opportunity to assist. We hope to hear from you soon

Anonymous

I am unhappy with my product

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Sharpie - I am unhappy with my product

my highlighter didnt have ink. i popped it open and the tip was completely white. i opened the bottom of the highlighter and the part with the ink was completely white and had no ink.

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User's recommendation: don’t get the pink sharpie

Fadi Hhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to give a message to my brother that works there

Hello I am Steven M Rudnik and I have been looking for my brother Michael Rudnik that worked at Sharpie Newell Brands company last I heard before the storms last September.

I was told he worked there and had a stroke

Im just trying to find him zif I can get any information

He ended up at a shelter but im wondering if hes still working there wr are worries

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User's recommendation: Personal

1 comment
Guest

We are truly sorry to hear about your situation and are committed to supporting you in any way we can. Given the sensitive nature of the information we may need to share, we kindly ask that you provide your email address so we can communicate with you directly and securely. Regards, Amanuel Newell Brands Executive Care

Joseph C Qii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Skipping ink!!!!!!

Sharpie - Skipping ink!!!!!!

Ive always been a fan of your sharpie S gel pens 0.7 black ink they always wrote very smoothly without any pressure but the last three that I purchased individually like crazy theres a ton of ink in the refill and they skip terribly. What can I

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User's recommendation: I don’t know what happened to the S gel sharpie pins with the last three skip like crazy

Anonymous
map-marker Erie, Pennsylvania

They SKIP!!!

The last three sharpie S gel medium .0.7 have tons of ink in them and they skip all three of them skip I used to always buy them and actually they the three pack with the red blue and black which I dont see around anymore, so Ive just been buyi

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Anonymous
map-marker Lancaster, Ohio

I want in on it

*** What kind of scams can running out of the Bronx y'all renting a warehouse or can it be done from Home

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User's recommendation: Y'all hiring

Michael C Uli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What's going on with the 0.7 Sharpie tips im...

What's going on with the 0.7 Sharpie tips im getting like 10%-25% of the ink use before if just starts scratching the paper up with faint traces of ink sporadically coming out?

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Juwon O Xqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do you renewal Sharpie yellow highlighter?

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Why do you renewal Sharpie yellow highlighter?
Why do you renewal Sharpie yellow highlighter? - Image 2
Why do you renewal Sharpie yellow highlighter? - Image 3
Why do you renewal Sharpie yellow highlighter? - Image 4

Hi I am Juwon,Oh from South Korea. I am a student in the Hanyang University.

I used Yellow Sharpie highlighter since 2014. I used it for 10 years, and I recently found out that the colour of the Sharpie yellow has changed. Why do you change the colour of the yellow highlighter? Not only me, but everyone in our country complain about the colour change.

I desperately request your company to give my original yellow Sharpie back.

I have only 3 left, so I am asking every shops whether they have the previous one. I hope your answer back.

P.S I probably used Sharpie up to 80

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Preferred solution: Produce the previous Sharpie.(Yellow)

Anonymous
map-marker Northallerton, North Yorkshire

Trying to buy brown sharpie pens

Tried to order 2 brown sharpie pens from Amazon, they were unable to supply them. Have looked in all shops, cannot buy brown ones individually.

Only ones on line us a big pack costing £16. Why?

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Sarah R Gzf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sad because New special edition Box set of 20 pens not working

Sharpie - Sad because New special edition Box set of 20 pens not working
Sharpie - Sad because New special edition Box set of 20 pens not working - Image 2
Contains 1 confidential file for company representatives

I trusted sharpies as a brand so I saved up for a big box with lots of colours with fine and ultra fine pens but sadly all have already dried up, before getting to use them properly, it is alot of money to waste and I was looking forward to using them so when looking for your contact details I came to pissed consumer services but I tried phoning your number to give you a chance to sort things first but there was no answer. Please may I get a return call and email to know you have received this and what is to be done about it.

Thank you for the time taken to rectify this situation.

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Preferred solution: I would like them to send me at least 20 new working pens and a good will gesture refund would be the icing on good customer service, thank you.

Shaylene Ymz

How can I review something when I still have half a box of pens that don’t work? I’ve used these pens for years and I’m really disappointed in this current shipment.

I bought a box of sharpie S gel, pens, red, and the first five pens do not work after you write about four words the ink begins to disappear. These were too expensive to have half of a box not work I teach and I use these red pens throughout the yea

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Patricia C Pls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I usually have a favorable rating but my last purchase is why I'm giving this rating

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Updated by user May 29, 2024

I haven't heard a word from them since I told them about the problem.

Original review May 12, 2024
My friend bought me several sets of permanent markers, but when I went to use them, they were all dried out as if they were old and had been sitting on the shelf for a long time. And when I called customer service, they sent me to a paid provider to have it taken care of. All I wanted was to have them replaced for free. These were what was bought:

  • Ultra-fine point markers: Mystic, Gem, Burst

  • Fine point markers: Regular Colors, Burst

  • Bold point permanent markers: Pop, Burst

  • Metallic color markers: Bold and Fine Points

View full review
Loss:
$90
Pros:
  • More colors
  • More variety
  • Best brand
Cons:
  • Can buy old ones
  • Can get dried out ones

Preferred solution: Deliver product or service ordered

User's recommendation: If you have transportation take them back to the store

Anonymous
map-marker Suwanee, Georgia

It is absurd to have to pay for customer service.

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requesting payment for customer service help. A fee was already paid when the item was bought and requesting additional money for customer service is ridiculous and no other company I have ever dealt with requested a fee for customer service information

View full review

User's recommendation: don't pay it

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Ashley A Qkw

Help setting up a gift basket

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Hi, yes I am a sixth grade teacher and I am setting up the end of the year baskets trying to get my kids ready for seventh grade and also send them off with a nice gift for the summer. I was looking for your help with possible donation of anything that you deem Appropriate I know my children are obsessed with your sharpie markers and also looking forward to using the new sharpie pens that have just come out.

I was hoping for your help with this to help fill their wishes. Once again I do have 15 kids and I am setting up 15 baskets , anything that you can do or are willing to donate would greatly be appreciated by both me and my students as we get ready to send them off into the seventh grade with supplies that they may need and cannot afford these. Children are underprivileged so anything that they could possibly get to help them into the next school year would be appreciated.

Thank you so much

My name is Ashley Alston

My email address is ALSTONA 7@***.com

My home address is 16 Crandall St., Apt. 2, Binghamton, NY 13905

Once again thank you so much

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Preferred solution: Help setting up gift bags for 15 under privileged kids

Lisa S Zym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken pen

Sharpie - Broken pen

I love your new sharpie metal pens...ive bought several but the clip keeps getting loose and spinning around. It is no able to be tightened.it has happened on 3 of those pens now.

They are not cheap. Can you please replace these three. I can send them in if needed.

And can you guys do something to fix this issue because those are my favorite pens. If not i guess ill be switching brands.

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Loss:
$9

Preferred solution: Full refund

Chantelle W Roe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Advertisement

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Hi I've been trying to locate a commercial my son was in back in around 2004-**** based in Sydney... I've been searching for it everywhere, I know I found it a few years back but have since changed my phone so I don't have the copy of it any more.

Can you please advise me where to watch it again please? He was a little boy getting the back of his shirt signed?

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Pros:
  • Useful
Cons:
  • Expensive

Preferred solution: Looking for an old commercial with my son in it

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